FAQ — Yours Truly Fragrance

Frequently Asked Questions

What makes Yours Truly fragrances different?

Our fragrances are oil-based Extrait de Parfum — the highest concentration of fragrance available. This means they are richer, more complex, and longer-lasting than traditional eau de parfum or eau de toilette. We craft for those who want a scent that truly makes a statement.

How long will my fragrance last?

Longevity varies depending on the specific scent and how you wear it. As oil-based Extraits de Parfum, our fragrances are designed to last significantly longer than alcohol-based alternatives. For best results, apply to pulse points — wrists, neck, and behind the ears — and allow the oil to absorb into the skin. Moisturized skin tends to hold fragrance longer.

Are your fragrances unisex?

Yes. Every Yours Truly fragrance is crafted to be worn by personality. Scent has no gender — only expression.

How does the Custom Scent work?

Our Custom Scent experience allows you to build a fragrance that reflects who you are. Select your preferred notes and preferences, and we’ll craft your personalized scent. Because each custom order is made specifically for you, all custom fragrance orders are final sale and cannot be returned or exchanged.

How long does it take to receive my order?

All orders are processed within 3–4 business days before shipping. Once shipped, you will receive a tracking confirmation via email. We currently ship within the United States.

Do you offer free shipping?

Yes — enjoy complimentary standard shipping on all orders over $89.

Can I return my order?

We accept returns on unopened, unused fragrance products within 14 days of delivery. Custom fragrance orders are final sale and are not eligible for return. Please contact us at hello@yourstrulyperfumes.com to initiate a return.

Do you do events or pop-ups?

Yes! For event bookings and appearances, please visit our Events page or reach out directly at hello@yourstrulyperfumes.com. We’d love to bring Yours Truly to your space.